Yes, you can cancel at any time, and we offer a full 30-day money-back guarantee on your subscription to the Kapa Technologies CRM platform. Please note that this guarantee does not extend to additional services, add-ons, SMS, or email usage. We’re confident you’ll love our platform!

The monthly subscription includes access to the platform and its features, along with user accounts. The only additional cost you may encounter is for SMS and email usage, with minimal fees:

Emails: $10 will get about 14,285 emails.

SMS: $10 will get about 1265 messages (segment)

Making Calls: $10 will get about 715 minutes.

Receiving Calls: $10 will get about 1175 minutes.

Additionally, there is a one-time fee to register for A2P 10DLC normally around $15-$20, and a monthly fee of $1.75 per active phone number. Straightforward Pricing. No Markups. 

While price changes are rare, please always refer to our Terms and Conditions for the most current pricing information. SMS, email, and phone usage costs are not marked up — Kapa Technologies simply passes these fees directly from our carriers and platforms to you. This ensures full transparency and helps you only pay for what you actually use. In most cases, this per-use pricing is more cost-effective than being locked into a flat monthly messaging plan you may not fully use. This structure meets the needs of most small businesses unless you’re running high-volume marketing campaigns.

We want to make sure you are set up for success, so we help you get set up and train you on how to use Kapa Technologies on a day-to-day basis. You will be onboarded with an hour of technical set up and an hour of training - both on 2 separate Zoom calls. You'll experience a white-glove onboarding experience to get you ready to grow your business.

YES! We provide you with help docs, video how to tutorials, step-by-step guides, interactive user guides, and even Live Chat tech support. If that's not enough, we also offer on-demand Zoom support. You will have all the help you need to be fully successful!

We charge a $0.00 setup fee to ensure that your business is properly onboarded and ready to fully benefit from our services. This fee covers:

Account Setup for Your Business Needs: We assist in setting up your CRM account tailored to your specific business requirements, ensuring it’s ready for your operations from day one.

1-Hour Technical Support Session: This includes integrating key tools such as Stripe, Google My Business (GMB), calendars, DNS, social media accounts, and the more complex A2P 10DLC registration, ensuring your CRM is seamlessly connected to essential platforms.

1-Hour Training Session: We also provide a 1-hour Zoom training session to guide you and your team on how to use the system effectively, allowing you to hit the ground running and make the most of the platform.

This setup fee ensures that everything is configured correctly from the start, so you can focus on growing your business without any technical issues or delays.